HOLMAN TRANSFER v. PAC. NORTHWEST BELL TEL. TC A7601 01148; SC 25398.
599 P.2d 1115 (1979)
287 Or. 387
HOLMAN TRANSFER COMPANY, Respondent, v. PACIFIC NORTHWEST BELL TELEPHONE COMPANY, Appellant.
Supreme Court of Oregon.
Decided September 18, 1979.
E. Joseph Dean, Portland, argued the cause and filed the briefs for appellant. With him on the briefs were Davies, Biggs, Strayer, Stoel & Boley, Portland.
Edwin J. Peterson, Portland, argued the cause for respondent. With him on the brief was Paul R. Duden and Tooze, Kerr, Peterson, Marshall & Shenker, Portland.
Before DENECKE, C.J., and HOLMAN, HOWELL, LENT and LINDE, JJ.
This is an action arising out of alleged overcharges which defendant Pacific Northwest Bell Telephone Company ("Bell") collected from plaintiff, a commercial telephone service customer, over a period of more than six years. During that time plaintiff used a PBX switchboard system furnished by Bell. The disputed charges came to light in 1974 when plaintiff hired John Ball, a former Bell employee who had established his own consulting firm, to study its telephone system and the company's needs in order to help determine whether plaintiff should change to some other type of system.
During his study Mr. Ball discovered that plaintiff had been charged for various items of equipment which had not been installed. He also came to the conclusion that Bell had knowingly provided plaintiff with more trunk lines than were required to serve plaintiff's needs. He further concluded that Bell had installed one trunk line in such a way that it was of no use to plaintiff unless plaintiff's personnel knew it was there and had failed to inform plaintiff of its presence. Plaintiff filed this action to recover damages for what it claimed were overcharges for each of these items, and the jury found in its favor.
Bell does not dispute its liability for charges which were mistakenly billed for equipment which it had not provided. It does, however, contend that it is not liable for the charges it collected for what plaintiff contends were unnecessary trunk lines (the "overtrunking" claim) or for the trunk line of which plaintiff was unaware ("lost trunk" claim). As to all three categories of overcharge claims, Bell contends that in any event the trial court erred in awarding treble damages and attorney fees. It further argues that some of plaintiff's claims are barred by the statute of limitations and that the jury should not have been permitted to find that Bell was estopped to rely on the statute. Finally, Bell challenges the trial court's award of prejudgment interest on the amounts of the overcharges.
We will examine first those assignments of error which are of general application to the entire case, and then proceed to contentions involving only specific items.
Estoppel to rely on the statute of limitations
Bell alleged in its answer that portions of plaintiff's claim are barred by the three-year
On appeal Bell has shifted its ground. In support of its demurrer Bell now argues only that the allegations in the reply were insufficient to raise an estoppel because the elements of estoppel were pleaded in conclusory terms and without sufficient particularity. Bell did not file a motion to make more definite and certain or otherwise raise this issue in the trial court. We do not, therefore, consider it here.
Bell also assigns as error what it calls the trial court's ruling that Bell was, in fact, estopped to rely on the statute of limitations. Although the jury found estoppel in answer to special interrogatories, Bell contends, citing ORS 16.460(2),
Bell's position is not correct. Although the concept of estoppel is equitable in origin, it may be relied upon in an action at law without the interposition of a court of equity. In Sink v. Raptor,
It was, therefore, proper for the trial court to submit the issue to the jury if there was any evidence to support a finding of estoppel. In the trial court Bell did not object to submission of the issue on that ground, so there is no ruling on the sufficiency of the evidence before us for review. Because the jury found, with respect to each alleged overcharge, that Bell was estopped to rely on the statute of limitations, we need not consider the question of which statute would be applicable.
Applicability of statutory provision for treble damages
ORS 756.185 provides:
Pursuant to this statute, the trial court awarded plaintiff treble the amount of the overcharges which the jury found it was entitled to recover, and included attorney fees in the judgment as part of the costs.
Bell contends that the statute does not apply in this case because none of the overcharges, or of Bell's actions upon which the claims were based, constituted the violation of any of the statutes listed in ORS 756.185(1). We will consider that contention later in this opinion in connection with our examination of each of the three categories of overcharge which is at issue. Bell also contends, however, that the statute does not apply in this case for two additional reasons.
It first argues that treble damages cannot be recovered because Bell's conduct was not shown to be "wilful, wanton, or malicious." In other words, Bell argues, something more than simple negligence must be shown. Plaintiff contends that the statute does not require such a showing. Certainly the statutory language itself requires only a showing that the public utility has violated a regulatory statute and that the violation has resulted in injury. Defendant argues, however, that the treble damage provision is clearly punitive and that a statute providing for a penalty should be construed as including a mens rea requirement unless it is very clear that the legislature intended that none be required.
In their briefs both parties discuss our cases involving the timber trespass statutes, but those cases are not particularly helpful with respect to the issue of statutory construction which is now before us. Those statutes by their own terms provide for treble damages for certain "wilful" acts, ORS 105.810, and for double damages for otherwise similar acts which are "casual or involuntary," or done with "probable cause" to believe they were not trespassory. ORS 105.815. In Kinzua Lbr. Co. v. Daggett,
The issue now before us is not whether to characterize ORS 756.185(1) as penal or compensatory but whether, regardless of its proper characterization for other purposes, the legislature intended that it be applicable only when the violation was, in Bell's words, "wilful, wanton, or malicious." The legislature may, and frequently does, impose a penalty for violation of a regulatory
The statutory scheme taken as a whole suggests that if the legislature had intended such a mens rea requirement it would have expressly provided for it. The public utility statutes, which have been recently revised (1971 Or. Laws ch. 655), contain a number of provisions for civil and criminal penalties which are enforced by the state. In specific instances, those statutes provide a state of mind requirement while such a requirement is omitted from others.
Several other states have, or have had, damage statutes similar to ORS 756.185(1) in their public utility acts. Apparently only one of those states, Wisconsin, has passed on the question now before us, and has reached a contrary result. Bell contends that the Wisconsin court's position should be highly persuasive in this case because that state's public utility laws were the pattern for our own. Southern Pac. Co. v. Heltzel,
In 1913, two years after the enactment of the Wisconsin treble damage statute, that state's Supreme Court held that the statute would be construed to require "some element of willfulness, wantonness, or reckless disregard of duty." Krom v. Antigo Gas Co., 154 Wis. 528, 140 N.W. 41, 45 (1913). The court reasoned that in enacting the statute the legislature must have been aware of the court's prior cases interpreting statutes providing for a penalty as applicable only when some such showing was made. A rehearing was granted in that case, and the court adopted a changed rationale on another issue, a change which made it unnecessary for the court to reach the issue of the applicability of the treble damage statute. Nevertheless, the court deliberately took the occasion to say that it believed its original opinion on that question was incorrect:
Nearly thirty years later the Wisconsin court reversed itself once again in Chrome Plating Co. v. Wisconsin Elec. Power Co., 241 Wis. 554, 6 N.W.2d 692 (1942). After examining the reasoning in both of the Krom opinions, the court concluded that the original opinion was better reasoned, and that the contrary conclusion upon rehearing should be disregarded as obiter dictum.
We are not persuaded to follow suit in construing our own statute. Whatever the Wisconsin legislature may have known in 1911 about that state's prior construction of statutes providing for similar penalties, there is no reason to believe that the Oregon legislature was so informed. Our treble damage statute was also enacted in 1911, prior to any published construction of the Wisconsin statute. 1911 Or. Laws ch. 279 § 67.
Our own cases which read a mens rea requirement into enhanced damage statutes, both before and after the enactment in question, are not controlling here. In Springer v. Jenkins, 47 Or. 502, 84 P. 479 (1906) we held that a statute providing for recovery of double damages from a person who had embezzled, aliened or converted the property of a deceased person (B & C Comp. § 1152) was evidently intended to punish wrongdoers and was only applicable to a defendant who was an "intermeddler, and acted from wrong motives or in bad faith." 47 Or. at 508, 84 P. at 481. In Wilson v. Kruse,
Bell also contends that in any event plaintiff cannot rely on the treble damage statute in this case because its application was not properly pleaded. Plaintiff alleged that the charges of which it complains were in excess of the defendant's public rate schedule or tariff and prayed for treble damages. Bell relies on Springer v. Jenkins, supra, where we said:
In this case the complaint did not include any express reference to ORS 756.185(1) or direct use of its language.
The opinion in Springer does not say whether the issue of the applicability of the enhanced damage statute was raised in the trial court. In the present case, Bell's answer acknowledged that plaintiff was seeking treble damages as the record shows that
We conclude, then, that the trial court did not err in awarding treble damages and attorney fees to the extent that any of Bell's conduct which is at issue in this case constituted a violation of the public utility statutes as enumerated in ORS 756.185(1). By various assignments of error, Bell has raised the question whether any of its conduct violated any applicable statute.
Specific overcharges as violations of public utility statutes
Plaintiff has argued that all of the overcharges constituted charges in excess of Bell's tariffs or published rate schedules in violation of ORS 757.225:
There is a similar prohibition in ORS 757.310(1):
A utility's rate schedules are further described in ORS 757.205:
Those portions of Bell's rate schedules which the parties considered relevant were placed in evidence. They consist of lists of types of equipment with, for each type, notations of the allowable charges for installation and monthly service. They do not expressly prohibit any of the kinds of overcharges which are involved in this case. The parties have not cited any helpful authority interpreting our own or similar statutes, and we have found none.
The purpose of statutes like ORS 757.225 and 757.310 is not to make it illegal for a public utility to make an inadvertent billing error, but to protect the utility's customers from excessive or discriminatory charges. See, generally, 1 Priest, Principles of Public Utility Regulation 305 (1969). Nevertheless, because of the prophylactic and deterrent purposes of such statutes, it is not a defense to a complaint under such a statute that the utility acted in good faith and that its error was the result of simple negligence. See National Van Lines, Inc. v. United States, 355 P.2d 326, 331 (7th Cir.1966) interpreting in the context of an inadvertent overcharge 49 USC § 317(b), the equivalent provision of the Interstate Commerce Act.
The printed rate schedules prescribe the permissible charges for services rendered by the utility. In keeping with the statutory purpose to prevent any deviation from the published rates we conclude that ORS 757.225 must be read as prohibiting charges for service which has not been performed or for equipment which has not been furnished.
The overtrunking claim involves different considerations. The trunk lines involved were actually furnished by Bell and used by plaintiff. Plaintiff's evidence in support of this claim showed that on two occasions Bell personnel conducted two-day studies of the use of plaintiff's telephone system and concluded on each occasion that plaintiff had been furnished with one or two more trunk lines than were needed. It further showed that plaintiff's management relied on Bell personnel for advice about telephone needs and that Bell did not inform plaintiff about the results of the studies. In light of the jury's findings, we must assume that plaintiff's trunk lines were in fact underused and that plaintiff was unaware of this state of affairs. There is, however, no basis for concluding that the plaintiff received no benefit at all from the line or lines which the jury found to be unnecessary. The situation, then, is quite different from that involving a charge for service which was never provided. The underlying problem here is not one of overcharging but of overselling. Undoubtedly the legislature may, if it believes there is a need to control such activity by public utilities, enact appropriate legislation to deal with it. We find no grounds for believing, however, that the legislature intended to do so by statutes requiring adherence to published rates. If Bell violated any duty to plaintiff by failing to disclose that plaintiff's needs could be served with fewer trunk lines, that violation has no relation to either the language of ORS 757.225 or the evils at which it was directed.
Similarly, we conclude that the lost trunk claim does not involve a violation of that statute. Considering the evidence in the light most favorable to plaintiff, it could be argued that because plaintiff never knew about that trunk line and because it was useless unless its presence was known, the charge for that line is the equivalent of a charge for a line that was never installed at all. We cannot, however, accept that argument for purposes of the applicability of ORS 757.225. Although it encompasses negligent overcharges of certain kinds, the statute was designed to prevent deliberate rate practices and not to deter negligence on the part of installation crews. The language
As to the overtrunking claim, plaintiff also contends that Bell's conduct violated ORS 757.310(1), which provides:
Plaintiff argues that the jury could conclude that plaintiff was furnished with and charged for more equipment than were other customers with substantially similar telephone service needs, and that to the extent that plaintiff thus paid more for the level of service actually used Bell collected from plaintiff greater compensation than it received from other customers "for a like and contemporaneous service under substantially similar circumstances" in violation of the statute. We hold that plaintiff's argument is not well taken.
The primary purpose of the statutory prohibition is not to prevent the overselling of telephone services, but rather to prevent the utility from giving some customers preferential rates. Subsection (2) provides that a utility which violates this section is guilty of "unjust discrimination." The statutory term "service" is defined by ORS 756.010(11) as follows:
When ORS 757.310(1)(b) is read in light of this definition, it does not prohibit the provision of unnecessary equipment but only the charging of different rates for service, including equipment, which is provided. It would not be consistent with the legislative intent to read the statute as plaintiff would have us do, and that reading would require distinctions which are not found in the statutes themselves.
Disclosure or nondisclosure to the customer is not relevant to a charge of unjust discrimination in rates; the evil at which the statute is directed is not deceit but the discriminatory rate practices themselves. See, generally, Priest, Principles of Public Utility Regulation ch. 7, 285-326 (1969). Where the determination of a customer's equipment needs is concerned, however, plaintiff has contended that disclosure is the essence of the telephone company's obligation. It could not be argued that the telephone company had engaged in "unjust discrimination" if it accommodated the request of a fully-informed customer who wanted, for whatever reason, more equipment than the telephone company's experts believed was required to serve that customer's needs. The statute, however, contains no language permitting the kind of selective application of a disclosure test which would be required if plaintiff's position were adopted. We conclude that ORS 757.310(1)(b) does not prohibit the kind of overselling of which plaintiff has complained in this case.
In summary, then, as to plaintiff's treble damage claim we hold that Bell's charges for equipment which was never installed constituted a violation of ORS 757.225, but that no statute upon which plaintiff relies was violated by the facts underlying plaintiff's overtrunking and lost trunk claims.
Submission of overtrunking and lost trunk claims to the jury
In addition to its objections to the treble damage award, Bell has attempted to argue on appeal that in any event the evidence did not support the submission to the jury of plaintiff's claims based on overtrunking and the lost trunk. We do not consider that argument because the sufficiency of the evidence was not challenged at trial. With respect to these two items, the contentions which Bell did make in the
As an affirmative defense, Bell relied upon a rule promulgated by the Public Utility Commissioner, providing:
The rule was later amended to require five days' notice, and was renumbered as OAR 860-21-065. Each version of the rule was in force during a portion of the time period involved in this case. The trial court instructed the jury that an "overcharge," for purposes of this case, is
The trial court also instructed the jury that
Bell excepted to both of these instructions on the ground that they did not give proper effect to its affirmative defense of lack of notice to discontinue service.
If we assume, as we must, that there was evidence from which the jury could find that, because of Bell's concealment or negligence, plaintiff was not informed of the presence of the lost trunk or of the fact that Bell had provided it with more trunk lines than were necessary to handle its telephone needs, then Bell's exceptions to the instructions were not well taken. The only reasonable interpretation of the Commissioner's rule is to hold that it does not apply to service of which the customer is unaware as a result of the telephone company's fault. Under the circumstances, then, the trial court's instructions were not erroneous.
Finally, Bell contends that the trial court erred in awarding prejudgment interest because plaintiff's pleading foundation was inadequate. We hold that there was no error.
Although plaintiff prayed for interest in its complaint, Bell contends that this is not enough and that facts supporting the plaintiff's right to recover prejudgment interest must be alleged. The parties disagree as to whether under our cases the prayer for prejudgment interest is sufficient, or whether an additional pleading foundation is necessary.
In Shepherd v. Hub Lumber Co., 273 Or. 331, 349-50,
If factual allegations are required, plaintiff's amended complaint is sufficient. It includes an itemized list of the amounts of the claimed overcharges, the equipment involved in each claim, and the inclusive dates of the period during which each alleged overcharge was made. It thus alleges the exact amount claimed to be due and the dates during which plaintiff claimed it was deprived of the use of its money.
The only error which we have found in this case is the trial court's conclusion that the lost trunk and overtrunking claims, upon which the jury found in plaintiff's favor, constituted violations of the public utility statutes. Because we hold that these claims did not involve the violation of the relevant statutes, the judgment should be reduced by the amount which reflects treble damages rather than actual damage for these items. Moreover, because the only basis for the trial court's award of attorney fees in this case is ORS 756.185(1) which provides for the recovery of attorney fees as a part of costs by an injured party who recovers treble damages for a violation of the statutes, the case must be remanded to the trial court for determination of the amount of a reasonable attorney fee attributable to that portion of the case involving charges which violated ORS 757.225. In all other respects the judgment of the trial court is affirmed.
Affirmed in part; reversed in part, and remanded for further consideration and modification.
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