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THORNELL v. SEATTLE SERVICE BUREAU, INC.

No. 91393-5.

363 P.3d 587 (2015)

184 Wn.2d 794

Certification from the United States District Court for the Western District of Washington In Sandra C. THORNELL, on behalf of herself and an others similarly situated, Plaintiff, v. SEATTLE SERVICE BUREAU, INC. d/b/a National Service Bureau, Inc., and State Farm Mutual Automobile Insurance Company, Defendants.

Supreme Court of Washington, En Banc.

Decided December 10, 2015.

Attorney(s) appearing for the Case

Michael Murphy , James L. Kauffman , Bailey & Glasser LLP, Washington, DC, Beth Ellen Terrell , Terrell Marshall Daudt & Willie PLLC, Seattle, WA, for Plaintiff.

Jeffrey I. Hasson , Davenport & Hasson LLP, Portland, OR, Daniel L. Syhre , Joseph D. Hampton , Betts, Patterson & Mines, P.S., Seattle, WA, Cornelius M. Murphy , Thomas J. Frederick , Linda T. Coberly , Winston & Strawn LLP, Chicago, IL, for Defendants.

George M. Ahrend , Ahrend Law Firm PLLC, Ephrata, WA, Bryan Patrick Harnetiaux , Attorney at Law, Spokane, WA, amicus counsel for Washington State Association for Justice Foundation.

Stewart Andrew Estes , Keating, Bucklin & McCormack, Inc., P.S., Melissa O'Loughlin White , Cozen O'Connor, Seattle, WA, amicus counsel for Washington Defense Trial Lawyers.

Stewart Andrew Estes , Keating, Bucklin & McCormack, Inc., P.S., Melissa O'Loughlin White , Cozen O'Connor, amicus counsel for Dri-the Voice of the Defense Bar.

Eric David Miller , Paul Spencer Graves , Perkins Coie LLP, Seattle, WA, amicus counsel for Chamber of Commerce of the United States of America.

Shannon E. Smith , Kimberlee L. Gunning , Office of the Attorney General, Seattle, WA, amicus counsel for Attorney General.

Steven Amir Hemmat , Attorney at Law, Seattle, WA, Richard A. Samp , Mark S. Chenoweth , Washington Legal Foundation, Washington, DC, amicus counsel for Washington Legal Foundation.

Steve W. Berman , Ashley A. Bede , Hagens Berman Sobol Shapiro LLP, Seattle, WA, amicus counsel for United Policyholders.

Stephen Michael Rummage , Fred B. Burnside , Davis Wright Tremaine LLP, Robert M. McKenna , Orrick, Herrington & Sutcliffe LLP, Seattle, WA, amicus counsel for Certain Washington-based Companies.

Michael Barr King , Carney Badley Spellman PS, Seattle, WA, amicus counsel for Property Casualty Insurers Association.

Robert Andrew Battles , Association of Washington Business, Olympia, WA, amicus counsel for Association of Washington Business

¶ 1 This case involves two certified questions from the United States District Court for the Western District of Washington. First, we are asked to determine whether the Washington Consumer Protection Act (CPA), chapter 19.86 RCW, allows a cause of action for a plaintiff residing outside...

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