PANAG v. FARMERS INS. CO. OF WASHINGTON

Nos. 80357-9, 80366-8.

204 P.3d 885 (2009)

Rajvir PANAG, on behalf of herself and all others similarly situated, Respondent, v. FARMERS INSURANCE COMPANY OF WASHINGTON, a domestic insurance company, and Credit Control Services, Inc., d/b/a Credit Collection Services, Petitioners. Michael Stephens, on behalf of himself and all others similarly situated, Respondent, v. Omni Insurance Company, a foreign insurance company, Defendant, and Credit Control Services, Inc., d/b/a Credit Collection Services, Petitioner.

Supreme Court of Washington, En Banc.

Decided April 2, 2009.


Attorney(s) appearing for the Case

John Arthur Granger, Attorney at Law, Camano Island, WA, Melissa O'Loughlin White, Kevin Anthony Michael, Cozen O'Connor, Margarita V. Latsinova, Stevan David Phillips, Stoel Rives LLP, Seattle, WA, Philip Albert Talmadge, Talmadge Fitzpatrick, Tukwila, WA, for Petitioners.

Matthew James Ide, Ide Law Offices, Murray T. Stakesby Lewis, Attorney at Law, Seattle, WA, for Respondents.

John Earl Woodring, Attorney at Law, Olympia, WA, Amicus Curiae on behalf of ACA International.

Melvin Neil Sorensen, Clifford Allan Webster, Carney Badley Smith & Spellman, Seattle, WA, Amicus Curiae on behalf of American Insurance Association, Property Casualty Insurers Association of America.

Shannon E. Smith, Attorney General's Office, Seattle, WA, Amicus Curiae on behalf of Attorney General's Office.

Thomas Alden Wolfe, Attorney at Law, Seattle, WA, Amicus Curiae on behalf of National Association of Subrogation Professionals.

Timothy C. Layton, Washington State Medical Association, Olympia, WA, Amicus Curiae on behalf of Washington Liability Reform Coalition.

Kelby Dahmer Fletcher, Peterson Young Putra, Seattle, WA, Sarah C. Schreck, Attorney at Law, Portland, OR, Bryan Patrick Harnetiaux, Attorney at Law, Spokane, WA, Amicus Curiae on behalf of Washington State Association for Justice Foundation.

Jerret E. Sale, Bullivant Houser Bailey PC, Seattle, WA, for Omni Insurance Company.


MADSEN, J.

¶ 1 These consolidated cases present the issue whether the Consumer Protection Act (CPA), chapter 19.86 RCW, applies to a collection agency's allegedly deceptive efforts to collect on an insurance company's subrogation claim against an underinsured motorist. Petitioners, Credit Control Services and its client insurance companies, contend persons who receive allegedly deceptive insurance subrogation collection...

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