The operative Claims Service Agreements do not unambiguously require that defendant pay all Allocated Loss Adjustment Expenses (ALAE); rather, the words "from its service fee" may reasonably be read as imposing a cap on the amount of ALAE to be paid commensurate with the amount of service fees received. The extrinsic evidence cited by plaintiffs does not eliminate triable issues of fact on this point.
Even if plaintiffs had demonstrated that defendant was required...
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