Claimant worked for the employer for over 16 years and, at the time of her termination, was the center director for one of the employer's locations. Claimant called the office to check on the attendance of a particular staff member with whom she had been having difficulties. Believing that she was speaking to another staff member, when in fact the member in question had answered the phone, claimant made a statement about said staff member that contained obscenities and a...
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