The plaintiffs' decedent, 87-year-old Billie Kasper, utilized the services of the defendant's Able-Ride program, a curb-to-curb paratransit bus service for persons who have a physical or mental disability. On August 3, 2007, after attending a senior dance, the decedent began to board the defendant's bus, reaching the second of three steps before falling backwards and striking...
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