¶ 1. This case arises out of an alleged breach of contract and bad-faith denial of Dr. Jack and Margaret Hoover's homeowner's insurance claim against United Services Automobile Association ("USAA") following Hurricane Katrina ("Katrina"). The trial judge granted USAA's motion for directed verdict as to the Hoovers' claims for: (1) the unpaid portion of losses; (2) mental anguish...
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