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VENZ v. CONVERGYS CUSTOMER MGMT. GROUP

No. ED 94479.

326 S.W.3d 554 (2010)

Tamara VENZ, Appellant, v. CONVERGYS CUSTOMER MANAGEMENT GROUP, INC. and Division of Employment Security, Respondents.

Missouri Court of Appeals, Eastern District, Division Four.

November 23, 2010.

Attorney(s) appearing for the Case

John J. Ammann , St. Louis, MO, for Appellant.

Convergys Customer Management, Group, Inc., St. Louis, MO, pro se.

Jeannie D. Mitchell , Division of Employment Security, Jefferson City, MO, for Respondent.

ROBERT G. DOWD, JR., Judge.

Tamara Venz ("Claimant") appeals the decision of the Labor and Industrial Relations Commission ("the Commission") denying her unemployment benefits after she was terminated from Convergys Customer Management Group1 ("Convergys"). Claimant argues the Commission erred in concluding that she committed misconduct because the Commission's decision (1) was contrary to the law in that it impermissibly put the burden...

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