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SCHNUERLE v. INSIGHT COMMUNICATIONS CO.

Nos. 2008-SC-000789-DG, 2009-SC-000390-DG.

376 S.W.3d 561 (2012)

Michael SCHNUERLE, Amy Gilbert, Lance Gilbert and Robin Wolff, Appellants/Cross-Appellees v. INSIGHT COMMUNICATIONS, COMPANY, L.P. and Insight Communications Midwest, LLC, Appellees/Cross-Appellants.

Supreme Court of Kentucky.

August 23, 2012.

Attorney(s) appearing for the Case

H. Philip Grossman , Jennifer Ann Moore , Grossman & Moore, PLLC, Louisville, KY, Leslie A. Bailey , Public Justice, Oakland, CA, Frank Paul Bland, Jr. , Public Justice, Washington, D.C., Counsel for Appellants/Cross-Appellees.

Laurence John Zielke , Nancy Jane Schook , Janice M. Theriot , David N. Hise , Zielke Law Firm, PLLC, Louisville, KY, Counsel for Appellees/Cross-Appellants.

Bryon Edward Leet , Wyatt, Tarrant & Combs, LLP, Louisville, KY, Deborah Lafetra , Sacramento, CA, Counsel for Amicus Curiae-Pacific Legal Foundation.

Kenneth W. Zeller , AARP Foundation Litigation, Washington, D.C., Counsel for Amicus Curiae-AARP Foundation Litigation.

Kevin Crosby Burke , Louisville, KY, John E. Spainhour, Jr. , Susan Shimp Torok , Givhan & Spainhour, PSC, Shepherdsville, KY, Counsel for Amicus Curiae-The Kentucky Justice Association.

Jack Conway , Attorney General, Lisa Kathleen Lang , Craig Fletcher Newbern, Jr. , Assistant Attorney General, Office of the Attorney General, Frankfort, KY, Counsel for the Commonwealth of Kentucky.

Opinion of the Court by Justice VENTERS.

Appellants Michael Schnuerle, Amy Gilbert, Lance Gilbert, and Robin Wolff, individually and on behalf of all others similarly situated, filed a class action complaint in the Jefferson Circuit Court against their Internet service providers, Appellees Insight Communications Company, L.P., and Insight Communications Midwest, LLC (collectively, Insight). Insight's Broadband High Speed Internet Service Agreement (Service Agreement...

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