OPINION
Justice PUCINSKI delivered the judgment of the court, with opinion.
¶ 1 Plaintiff, Althera Steenes, a former tenant of a building managed by defendant, MAC Property Management, LLC (MAC), and owned by defendant, 5405-5407 S. Woodlawn Ave., LLC, (Woodlawn), filed this action seeking redress for defendants' alleged violations of the City of Chicago Residential Landlord and Tenant Ordinance (RLTO) (Chicago Municipal Code § 5-12-010 et seq...
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