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OFFICE OF CONS. ADVO. v. UTILITIES BD.

No. 08-0349.

770 N.W.2d 334 (2009)

OFFICE OF CONSUMER ADVOCATE, Appellant, v. IOWA UTILITIES BOARD, Appellee, and Frontier Communications of Iowa, Inc., and MCI Communications, Inc., d/b/a Verizon Business Services, Intervenors-Appellees.

Supreme Court of Iowa.

July 31, 2009.

Attorney(s) appearing for the Case

John R. Perkins, Consumer Advocate, and Craig F. Graziano of the Office of Consumer Advocate, for appellant.

David Lynch and E.A. "Charlie" Nichols, Des Moines, for appellee.

Bret A. Dublinske of Dickinson, Mackaman, Tyler & Hagen, P.C., Des Moines, for intervenors-appellees.

BAKER, Justice.

The Office of Consumer Advocate (OCA) appeals from a district court judgment which affirmed on judicial review the Iowa Utilities Board's (Board) denial of three petitions filed by OCA seeking civil penalties based on consumer complaints of unauthorized charges and/or changes in service by telecommunications companies. OCA has raised three issues on appeal: (1) whether the procedures utilized by the Board, following a change in its review process,...

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