LaROSE, Judge.
SCG Harbourwood LLC, d/b/a Harbourwood Health & Rehab Center, appeals the trial court's denial of its motion to compel arbitration. Harbourwood argues that its contract with Eleanor Hanyan provided for arbitration of disputes. Harbourwood contends that an arbitration opt-out provision in the contract was not agreed to by the parties at the time the contract was signed and could not later be invoked by Ms. Hanyan. We have jurisdiction, see
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