McCRACKEN v. VERISMA SYSTEMS, INC.

No. 22-2928; No. 22-2036 August Term, 2023.

91 F.4th 600 (2024)

Ann McCRACKEN, Joan Farrell, Sara Stilson, Kevin McCloskey, Christopher Trapatsos, Kimberly Bailey, Plaintiffs-Appellants, v. VERISMA SYSTEMS, INC., Defendant-Cross-Defendant-Appellee, Strong Memorial Hospital, Highland Hospital, University of Rochester, Defendants-Cross-Claimants-Appellees. Marissa Carter, Evelyn Grys, Bruce Currier, Sharon Koning, Sue Beehler, Marsha Mancuso, Brad S. Tiefel, as Administrator of the Estate of Jaclyn Cuthbertson, as individuals and as representatives of the classes, Plaintiffs-Appellants, v. The Rochester General Hospital, The Unity Hospital of Rochester, Defendants-Appellees, F.F. Thompson Hospital, Inc., Cross-Claimant-Defendant-Appellee, CIOX Health, LLC, f/k/a/ HealthPort Technologies, LLC, Cross-Defendant-Defendant-Appellee.

United States Court of Appeals, Second Circuit.

Decided: January 29, 2024.


Attorney(s) appearing for the Case

Stephen G. Schwarz ( Kathryn Lee Bruns , on the brief), Faraci Lange, LLP, Rochester, NY, for Plaintiffs-Appellants.

Meghan M. Brown ( Christopher J. Belter , James D. Macri , on the brief), Goldberg Segalla LLP, Buffalo, NY, for Defendant-Appellee Verisma Systems, Inc.

Amanda B. Burns ( Eric J. Ward , Claire E. Wells , on the brief), Ward Greenberg Heller & Reidy LLP, Rochester, NY, for Defendants-Appellees Strong Memorial Hospital, Highland Hospital, and University of Rochester.

Jodyann Galvin ( Cynthia Ludwig , Mohammed A. Alam , on the brief), Hodgson Russ, LLP, Buffalo, NY, for Defendants-Appellees Rochester General Hospital, Unity Hospital of Rochester, F.F. Thompson Hospital, Inc., and CIOX Health, LLC, f/k/a HealthPort Technologies, LLC.

Before: Kearse, Lynch, and Nardini, Circuit Judges.


New York Public Health Law ("PHL") § 18(2)(e) provides that, when responding to a request for a patient's medical records by a "qualified person," which includes the patient's attorney, a health care provider cannot charge a per-page price for reproducing the records that exceeds the lower of the actual cost...

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