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NORWOOD v. UNITED PARCEL SERVICE, INC.

No. 21-3145.

57 F.4th 779 (2023)

Susan NORWOOD, Plaintiff-Appellant, v. UNITED PARCEL SERVICE, INC., Defendant-Appellee.

United States Court of Appeals, Tenth Circuit.

FILED January 17, 2023.

Attorney(s) appearing for the Case

Luther Oneal Sutter , Sutter & Gillham, P.L.L.C., Benton, Arkansas, for Plaintiff-Appellant Susan Norwood.

Daniel P. Johnson ( Shelley J. Ericsson , with him on the brief), Ogletree, Deakins, Nash, Smoak & Stewart, P.C., Kansas City, Missouri, for Defendant-Appellee United Parcel Service, Inc.

Before TYMKOVICH, EID, and CARSON, Circuit Judges.

When an employee comes to an employer seeking an accommodation for a disability, we have long required both parties to engage in what we call the "interactive process"—a back-and-forth discussion to help identify the employee's precise limitations and attempt to find a reasonable accommodation for those limitations...

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