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CADENA v. CUSTOMER CONNEXX LLC

No. 21-16522.

51 F.4th 831 (2022)

Cariene CADENA; Andrew Gonzales, on behalf of themselves and all others similarly situated, Plaintiffs-Appellants, v. CUSTOMER CONNEXX LLC; Janone, Inc.; Does, 1 through 50, inclusive, Defendants-Appellees.

United States Court of Appeals, Ninth Circuit.

FILED October 24, 2022.

Attorney(s) appearing for the Case

Joshua D. Buck (argued), Mark R. Thierman , and Leah L. Jones , Thierman Buck LLP, Reno, Nevada, for Plaintiffs-Appellants.

Veronica T. Hunter (argued) and Paul T. Trimmer , Jackson Lewis PC, Las Vegas, Nevada, for Defendants-Appellees.

Frances Y. Ma (argued), Attorney; Rachel Goldberg , Counsel for Appellate Litigation; Jennifer S. Brand , Associate Solicitor; Seema Nanda , Solicitor of Labor; United States Department of Labor, Office of the Solicitor, Washington, D.C.; for Amicus Curiae Secretary of Labor.

Before: Jay S. Bybee, Consuelo M. Callahan, and Daniel P. Collins, Circuit Judges.

OPINION

Plaintiffs-Appellants Cariene Cadena and similarly situated employees (Appellants) are employed by Customer Connexx LLC (Connexx) to operate a call center in Las Vegas, Nevada. Appellants' primary responsibilities are to provide customer service and scheduling to...

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