EDMONDS-RADFORD v. SOUTHWEST AIRLINES CO.

No. 20-1132.

13 F.4th 1107 (2021)

Krista EDMONDS-RADFORD, Plaintiff-Appellant, v. SOUTHWEST AIRLINES CO., Defendant-Appellee.

United States Court of Appeals, Tenth Circuit.

FILED September 16, 2021.


Attorney(s) appearing for the Case

Katayoun A. Donnelly , Azizpour Donnelly LLC, Denver, Colorado ( Blain Myhre , Blain Myhre LLC, Englewood, Colorado, with her on the briefs), for Plaintiff-Appellant.

Thomas W. Carroll , ( Margaret Parnell Hogan , and Stephen E. Baumann II , with him on the brief), Littler Mendelson, P.C., Denver, Colorado, for Defendant-Appellee.

Before MATHESON, EBEL, and MORITZ, Circuit Judges.


Defendant-Appellee Southwest Airlines grades its new hires based on two overarching categories of criteria: Attitude and Aptitude. By all accounts, Plaintiff-Appellant Krista Edmonds-Radford had the necessary Attitude in spades for her position as a Southwest Customer Service Agent. Unfortunately, however, she failed to exhibit...

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