GLASSER v. HILTON GRAND VACATIONS COMPANY, LLC

No. 18-14499, No. 18-14586.

948 F.3d 1301 (2020)

Melanie GLASSER, Plaintiff-Appellant, v. HILTON GRAND VACATIONS COMPANY, LLC, Defendant-Appellee. Tabitha Evans, Plaintiff-Appellee, v. Pennsylvania Higher Education Assistance Agency, Defendant-Appellant.

United States Court of Appeals, Eleventh Circuit.

January 27, 2020.


Attorney(s) appearing for the Case

Amanda J. Allen , William Peerce Howard , The Consumer Protection Firm, Tampa, FL, Keith J. Keogh , Timothy J. Sostrin , Keogh Law, LTD, Chicago, IL, for Plaintiff-Appellant in 18-14499.

Angela Christine Agrusa , David Farkas , DLA Piper LLP (US), Los Angeles, CA, Fredrick H. L. McClure , DLA Piper LLP (US), Tampa, FL, Shay Dvoretzky , Jones Day, Washington, DC, Ernest H. Kohlmyer, III , Shepard Smith Kohlmyer & Hand, PA, Maitland, FL, for Defendant-Appellee in 18-14499.

Scott D. Owens , Scott D. Owens, PA, Hollywood, FL, for Amici Curiae National Association of Consumer Advocates, and Consumer Federation of America in 18-14499.

Geoffrey E. Parmer , Dogali Law Group, PA, Tampa, FL, for Service in 18-14499.

Megan S. Ben'Ary , McGlinchey Stafford, Washington, DC, for Amicus Curiae ACA International in 18-14499.

Adam Theodore Hill , The Law Offices of Jeffrey Lohman, PC, Corona, CA, Judith Delus Montgomery , The Law Office of Judith Delus, PA, Decatur, GA, for Plaintiff-Appellee in 18-14586.

Derin Bronson Dickerson , Gerald L. Mize, Jr. , Tejas S. Patel , Alston & Bird, LLP, Atlanta, GA, for Defendant-Appellant in 18-14586.

Tara A. Twomey , National Consumer Bankruptcy Rights Center, Carmel, CA, for Amici Curiae Consumer Federation of America, National Association of Consumer Advocates, and National Consumer Law Center in 18-14586.

Before WILLIAM PRYOR, MARTIN, and SUTTON, Circuit Judges.


After they each received over a dozen unsolicited phone calls, some about repaying a debt, others about buying vacation properties, Melanie Glasser and Tabitha Evans sued the companies that called them for violating the Telephone Consumer Protection Act. Both women allege that the companies placed the calls through "Automatic...

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