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CALANDRO v. SEDGWICK CLAIMS MANAGEMENT SERVICES

No. 18-1637.

919 F.3d 26 (2019)

Garrick CALANDRO, as Administrator of the Estate of Genevieve Calandro, Plaintiff, Appellant, v. SEDGWICK CLAIMS MANAGEMENT SERVICES, INC., Defendant, Appellee.

United States Court of Appeals, First Circuit.

March 18, 2019.

Attorney(s) appearing for the Case

David J. Hoey , with whom Daniel T. Landry , and Law Offices of David J. Hoey, P.C., were on brief, for appellant.

Allen N. David , with whom Jane A. Horne , Catherine M. Scott , and Peabody & Arnold LLP, were on brief, for appellee.

Before Kayatta, Circuit Judge, Souter, Associate Justice, and Selya, Circuit Judge.

A Massachusetts statute, familiarly known as Chapter 176D, requires firms that are "in the business of insurance" to handle claims in good faith and to respond reasonably to the exigencies of the settlement process. Mass. Gen. Laws ch. 176D, § 3. But every case has twists and turns, and an insurance carrier is not to be...

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