FLAUM, Circuit Judge.
In 2005, Jeffrey Lox received medical treatment from Dr. Mark Baylor, and as a result, he incurred a debt. Lox failed to pay, and so his debt was referred by Dr. Baylor to Creditors Discount & Audit Company ("CDA"), a debt collection agency. One of the ways by which CDA attempted to collect Lox's debt was through dunning letters, and one of those dunning letters included a warning that failure to pay his debt could lead to a lawsuit brought...
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