BYE, Circuit Judge.
Christine Gage purchased a security alarm for her home in 2006 from HSM Electronic Protection Services, Inc. ("HSM"), which was later purchased by Stanley Convergent Security Solutions ("Stanley"). In 2008, Stanley received a low-temperature alarm from Gage's home but failed to contact Gage or any of the contacts listed on her account. A few months later, the low temperature caused a pipe to burst resulting in significant damage to the home. Gage...
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