Plaintiff-appellant Barbara K. Nixon-Tinkelman ("Tinkelman") appeals from the district court's grant of summary judgment in favor of defendants-appellees New York City Department of Health and Mental Hygiene ("DOHMH") and the City of New York, on her claims that they discriminated against her on account of her disabilities under the Americans with Disabilities Act (the "ADA"), 42 U.S.C. §§ 12101 et seq., and Sections 501 and 504 of the Rehabilitation Act, 29 U.S.C. §§ 791 and 794. Tinkelman, who is hearing impaired and suffers from cancer, heart problems, and asthma, challenges the district court's determination that she was not denied reasonable accommodations on account of these disabilities.1 We assume the parties' familiarity with the underlying facts, the procedural history of the case, and the issues on appeal.
We review the grant of summary judgment de novo. See Miller v. Wolpoff & Abramson, L.L.P., 321 F.3d 292, 300 (2d Cir.), cert. denied, 540 U.S. 823 (2003). Summary judgment is appropriate only if "there is no genuine dispute as to any material fact" and the moving party "is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(a).
Section 504 of the Rehabilitation Act, which applies to defendants, provides that "`[n]o otherwise qualified individual with a disability... shall, solely by reason of her or his disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under' any covered program or activity." Powell v. Nat'l Bd. of Med. Exam'rs, 364 F.3d 79, 85 (2d Cir. 2004) (quoting 29 U.S.C. § 794(a)). To establish a prima facie violation under Section 504, a plaintiff must demonstrate: (1) she is a "qualified individual" with a disability; (2) the defendants are subject to Section 504; and (3) she was "denied the opportunity to participate in or benefit from defendants' services, programs, or activities, or [was] otherwise discriminated against by defendants, by reason of [her] disabilit[y]." Id. (alterations in original) (quoting Henrietta D. v. Bloomberg, 331 F.3d 261, 272 (2d Cir. 2003)).2
A plaintiff can base a discrimination claim on an employer's failure to make a reasonable accommodation. Fulton v. Goord, 591 F.3d 37, 43 (2d Cir. 2009) (citing Tsombanidis v. W. Haven Fire Dep't, 352 F.3d 565, 573 (2d Cir. 2003)). The Rehabilitation Act "prohibit[s] discrimination against qualified disabled individuals by requiring that they receive `reasonable accommodations' that permit them to have access to and take a meaningful part in... public accommodations." Powell, 364 F.3d at 85 (citing Henrietta D., 331 F.3d at 273; Felix v. N.Y.C. Transit Auth., 324 F.3d 102, 104 (2d Cir. 2003)).
Two proposed accommodations are at issue here. First, Tinkelman contends that defendants should have provided her with a special telephone or device for the hearing impaired for the thirteen months while she was stationed in Manhattan. Second, after she was moved from Queens to Manhattan, she requested that defendants accommodate her with respect to her commute to work.
We agree with the district court that Tinkelman's claim based on her proposed accommodation, in the form of a special telephone or device for the thirteen months in question, fails as a matter of law. First, it is undisputed that Tinkelman did not request a special telephone during the thirteen months in question. While the failure to make a request is not fatal to a claim for a reasonable accommodation, the failure to make a request is a consideration because it is "`[g]enerally... the responsibility of the individual with a disability to inform the employer that an accommodation is needed.'" Brady v. Wal-Mart Stores, Inc., 531 F.3d 127, 135 (2d Cir. 2008) (quoting Graves v. Finch Pruyn & Co., 457 F.3d 181, 184 (2d Cir. 2006)). Second, when Tinkelman had previously asked for an amplification device, she was given approval to purchase one and was subsequently reimbursed. On another occasion as well, DOHMH provided Tinkelman with a special telephone. Hence, when defendants had previously been made aware of her needs, she was either reimbursed for or furnished with a special telephone or device. Defendants' failure to spontaneously offer Tinkelman a special telephone in the circumstances here did not constitute discrimination. On this record, no reasonable jury could find discriminatory intent with respect to the thirteen months in question.
As for Tinkelman's second request, the district court erred in granting summary judgment on the grounds that "commuting falls outside the scope of [p]laintiff's job, and is thereby not within the province of an employer's obligations under the ADA and the Rehabilitation Act." Nixon-Tinkelman v. N.Y.C. Dep't of Health & Mental Hygiene, No. 08-04509, slip op. at 28 (S.D.N.Y. July 26, 2010). Our case law establishes that in certain circumstances, an employer may have an obligation to assist in an employee's commute. Indeed, this Court has stated that "there is nothing inherently unreasonable... in requiring an employer to furnish an otherwise qualified disabled employee with assistance related to her ability to get to work." Lyons v. Legal Aid Soc'y, 68 F.3d 1512, 1517 (2d Cir. 1995); accord DeRosa v. Nat'l Envelope Corp., 595 F.3d 99, 104 (2d Cir. 2010) (suggesting that employer had provided a reasonable accommodation by allowing employee to work from home, which was "necessary to maintaining his job").
Determining whether a particular commuting accommodation is reasonable normally involves a fact-specific inquiry. Lyons, 68 F.3d at 1517 (citing Borkowski v. Valley Cent. Sch. Dist. 63 F.3d 131, 138-40 (2d Cir. 1995)). Here, the district court erred because it concluded that an employer had no obligation to assist in an employee's commute, when we have held that, in certain circumstances, such an obligation can exist. We therefore remand for the district court to reconsider, in light of the applicable law, whether it would have been reasonable for defendants to provide assistance related to Tinkelman's ability to get to work. Given that Tinkelman had worked for many years in a more suitable location, for example, the district court should have considered whether defendants could have reasonably accommodated her needs simply by transferring her back to Queens or another closer location, allowing her to work from home, or providing a car or parking permit.
On remand, the district court shall consider factors such as the number of employees employed by DOHMH, the number and location of its offices, whether other available positions existed for which Tinkelman showed that she was qualified, whether she could have been shifted to a more convenient office without unduly burdening DOHMH's operations, and the reasonableness of allowing her to work without on-site supervision. If the court determines that these issues may be resolved without deciding disputed issues of fact, it need not proceed to trial and may supplement the summary judgment decision here appealed.
We therefore VACATE the district court's judgment with respect to Tinkelman's request that defendants accommodate her commute and REMAND for proceedings consistent with this opinion. We AFFIRM the district court's judgment in all other respects.