BRYAN, Judge.
Richard Knight ("Richard") appeals from a judgment in favor of John Knox Manor, Inc. ("John Knox Manor"). We reverse and remand.
Factual Background and Procedural History
Richard's mother, Susie Knight ("Susie"), began living in an independent-living apartment at a facility owned and operated by John Knox Manor ("the facility") in 2003. Subsequently, she moved to an assisted-living unit at the facility. At some point before January...
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