Carpinello, J.
In 2003, respondent purchased a new Cadillac Deville and several months thereafter began encountering a loud ticking noise from the engine when the vehicle was cold started. According to respondent, the noise was quite pronounced and could last up to 15 minutes. Six repair attempts were made to remedy the problem between January 12, 2004 and June 1, 2004. In July 2004, respondent sought compulsory arbitration under the New Car Lemon Law (see...
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