Claimant worked as a travel agent for the employer for nearly six years. During a conversation with another travel agent, after she assumed that she had been put on hold, she called the agent a vulgar name. The agent heard the remark, reported the incident to claimant's supervisor and indicated that she would not do further business with the employer. Claimant was terminated as a result and applied for unemployment insurance benefits. The Unemployment Insurance Appeal Board...
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