Crew III, J.
Claimant was employed by IBM Corporation as a software engineer from April 28, 1999 to June 21, 2002. As part of her job duties, claimant provided technical support to companies, including some airlines, that used an IBM software program to perform various high-volume transactions. After she was laid off, claimant exhausted her original claim for unemployment insurance benefits and filed an application for additional unemployment insurance benefits under...
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