Kane, J.
Plaintiff operates an employee assistance program, providing counseling and related services to approximately 120,000 employees of its estimated 200 business customers. For about 15 years, plaintiff has been utilizing a toll-free telephone number, 1-800-327-2255, and the corresponding mnemonic 1-800-EAP-CALL, for its customers' employees to contact plaintiff's counselors. In August 2001, plaintiff began receiving a large volume of misdialed calls allegedly...
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