SEE, Justice.
Patricia M. Kupfer, the plaintiff in a case pending in the Jefferson Circuit Court, appeals the trial court's order compelling arbitration of her claims against SCI-Alabama Funeral Services, Inc., d/b/a Ridout's-Brown Service Trussville Chapel, the defendant below. We reverse and remand.
I.
On October 20, 2001, Kupfer's son, Jeremy Youngman, died. On October 21, 2001, Kupfer contacted SCI-Alabama Funeral Services, Inc., d/b/a Ridout...
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