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WILLIAMS v. BELLSOUTH TELECOMMUNICATIONS, INC.

No. 03-14386.

373 F.3d 1132 (2004)

Marcia WILLIAMS, Plaintiff-Appellant, v. BELLSOUTH TELECOMMUNICATIONS, INC., Defendant-Appellee.

United States Court of Appeals, Eleventh Circuit.

June 16, 2004.

Attorney(s) appearing for the Case

Kenneth Lee Cleveland, Cleveland & Cleveland, Birmingham, AL, for Plaintiff-Appellant.

James R. Glenister, BellSouth Corp., Atlanta, GA, for Defendant-Appellee.

Before EDMONDSON, Chief Judge, HULL, Circuit Judge, and EDENFIELD, District Judge.

EDENFIELD, District Judge:

I. Background

Claiming debilitating depression, appellant Marcia Williams applied for benefits under her employer's (BellSouth Telecommunications, Inc.'s) disability plan. Unconvinced that her impairments completely prevented her from working, Kemper Risk Management Services, Inc. (Kemper) — the company BellSouth hired to administer claims1 — denied the claim because she did not...

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