KNOLL, Justice.
We granted this writ application to consider whether the hearing officer and the court of appeal erred in denying workers' compensation benefits to an employee for injuries sustained in an automobile accident while returning home from an employer mandated safety meeting. In particular, we wanted to consider whether the "special mission exception" to the general going-and-coming rule ceases to apply when an employee travels along his usual route to work while returning from the special mission. For reasons that follow, we find that once an employees engages in the performance of a special mission, an injury suffered en route from the employee's home to the location of the mission, or from the location of the mission to the employee's home, is considered to be within the course of employment, regardless of the route he travels. Accordingly, we reverse the judgment of the hearing officer and the court of appeal and hold that plaintiff is entitled to workers' compensation benefits for his injuries.
FACTS AND PROCEDURAL HISTORY
Plaintiff, Chad McLin, was employed by Industrial Specialty Contractors, Inc. (ISC) and was assigned to perform work as an electrician at the BASF plant in Geismar, Louisiana. To get to work each day, McLin would leave his home and drive down Cedarcrest Avenue to Airline Highway. He would then travel down Airline Highway to its intersection with Siegen Lane, proceed from Siegen Lane to Interstate 10 East, and then follow Interstate 10 to Geismar and the BASF plant.
On February 17, 2000, McLin was required to attend a safety meeting at ISC's office on Highland Road in Baton Rouge from 6 p.m. to 8 p.m. At around 5:00 p.m. on the day of the accident, McLin left his job site at BASF in his own automobile and attended the meeting. Although participating employees were not paid for the time spent at the meeting, they were provided
On May 11, 2000, McLin filed a disputed claim for compensation with the Office of Workers' Compensation. He sought wage benefits and payment of medical bills from ISC. ISC and CNA Insurance Companies ("CNA") answered, denying that McLin was in the course and scope of his employment at the time of his injury. On January 24, 2001, a trial was held before a hearing officer. At the conclusion of the trial, the hearing officer found that McLin had not been in the course and scope of his employment when he was injured. Although she agreed that McLin had been on a "mission" for his employer in attending the mandatory safety meeting, she found such mission ended when he got back on Interstate 10 from Highland Road, because, at that point, he was traveling down his usual route home from the BASF plant.
On appeal, the First Circuit Court of Appeal affirmed, finding no manifest error in the decision. [McLin v. Industrial Specialty Contractors, Inc.] 818 So.2d 947 (La. App. 1 Cir. 5/10/02) (Carter, C.J., dissenting). We granted McLin's writ application to evaluate the correctness of the conclusion that he was not within the course of employment at the time of his accident. McLin v. Industrial Specialty Contractors, Inc., and CNA Insurance Companies, 02-C-1539 (La.10/14/02), 827 So.2d 409.
DISCUSSION
The well-recognized beneficial design of the Workers' Compensation Act is to set up a court-administered system to aid injured workmen by relatively informal and flexible proceedings. Rhodes v. Lewis, 01-1989 (La.5/14/02), 817 So.2d 64. The provisions of the workers' compensation law are to be interpreted liberally in favor of the worker in order to effectuate its purpose of relieving workers of the economic burden of work-connected injuries by diffusing the cost on channels of commerce. Lester v. Southern Cas. Ins., 466 So.2d 25 (La.1985). See also Coats v. American Tel. & Tel. Co., 95-2670 (La.10/25/96), 681 So.2d 1243; Harold v. La Belle Maison Apartments, 94-0889 (La.10/17/94), 643 So.2d 752. Nevertheless, despite such liberal construction, the worker bears the burden of proving personal injury by accident by a preponderance of the evidence. La. R.S. 23:1031; Nelson v. Roadway Express, Inc., 588 So.2d 350 (La.1991).
Under the Workers' Compensation Act, employers are responsible for compensation benefits to employees only when the injury results from an accident "arising out of and in the course of his employment." La. R.S. 23:1031; O'Regan v. Preferred Enterprises, Inc., 98-1602 (La.3/17/00), 758 So.2d 124; Mundy v. Department of Health and Human Resources, 593 So.2d 346 (La.1992). The requirement that an employee's injury occur
Generally, injuries sustained by an employee while traveling to and from work are not considered to have occurred within the course and scope of his employment, and thus, are not compensable under the Workers' Compensation Act. Stephens v. Justiss-Mears Oil Co., 312 So.2d 293 (La. 1975); W. Malone & H. Johnson, 13 Louisiana Civil Law Treatise—Workers Compensation § 168 (4th ed.2002). This rule, often called the "going-and-coming rule," is premised on the theory that, ordinarily, the employment relationship is suspended from the time the employee leaves his work to go home until he resumes his work. Phipps v. Bruno Const., 00-0480 (La.App. 3 Cir. 11/2/00), 773 So.2d 826 (citing Yates v. Naylor Industrial Services, Inc., 569 So.2d 616, 619 (La.App. 2 Cir.1990), writ denied, 572 So.2d 92 (La.1991)). Furthermore, an employee's place of residence is a personal decision not directly controlled by the employer, and treating commuting time as part of the determination of course and scope of employment would remove manageable boundaries from the determination. Orgeron ex rel. Orgeron v. McDonald, 93-1353 (La.7/5/94), 639 So.2d 224, 227.
The going-and-coming rule is, however, subject to various exceptions, only one of which has been asserted by McLin.
1 Larson & Larson, supra, § 14.05.
A review of the cases addressing the special mission exception in the context of injuries sustained while traveling to or from employer-mandated meetings reveals that courts consistently hold such travel falls within the course and scope of employment. For example, in Edens v. New Mexico Health & Social Services Dep't, 89 N.M. 60, 547 P.2d 65 (1976), the employee was fatally injured in an automobile accident while returning home with three other colleagues after being ordered to attend a two-day meeting in Santa Fe. In interpreting the special mission exception, the court stated:
Id. at 68.
Similarly, in Dynalectron Corp. v. Indus. Com'n of Colorado, 660 P.2d 915 (Colo.Ct.App.1982), the employee was invited to an employer-sponsored dinner meeting. After attending the meeting, while on her way home, the employee was severely injured in an automobile accident. After accepting the Commission's finding that the employee had been required to attend the dinner, the court held the employee's
Id. at 916. See also Brown v. City of Wheeling, 212 W.Va. 121, 569 S.E.2d 197, 203 (2002) (holding that the employee was acting within the course of her employment when she died while returning from the work-related session, because "[h]er death occurred on a public highway which was brought within the scope of her employment by [her employer's] requirement that she attend training at the State Police Academy."); State of Utah (Tax Commission) v. Industrial Commission of Utah, 685 P.2d 1051 (Utah 1984) (employee found to be within the course of employment when injured in an automobile accident after being directed to attend an employment related workshop); Watson v. U.S. Fire Insurance Co., 577 S.W.2d 668 (Tenn.1979) (court found that injuries arising out of an employment-mandated trip to a national park for a training program was compensable, although at the time of the accident, the employee was traveling from a friend's house where he had stayed the night); Chevron, U.S.A., Inc. v. Lee, 847 S.W.2d 354 (Tex.Ct.App.1993) (employee held to have been within course of employment when injured in an automobile accident while en route to a mandatory seminar).
Applying the reasoning from the cases cited above, we find that McLin was clearly on a mission for his employer. McLin was required by his employer to attend the safety meeting on Highland Road. See 1A Arthur Larson, Larson's Workers' Compensation Laws, § 27.31(a) (1979) ("Employment connection may be supplied by varying degrees of employer encouragement or direction. The clearest case for coverage is that of a teacher who is directed to attend a teacher's institute."). Even though the meeting was held after his normal working hours, McLin was not compensated for his time. Most importantly, because it was conducted off-premises, travel was an indispensable part of attending the meeting. Under these circumstances, we readily conclude that the "time and trouble" or "inconvenience" of making the journey to the mandatory safety meeting was "sufficiently substantial to be viewed as an integral part of the service itself." Accordingly, we find McLin was within the course of employment during his travel home from the meeting. See David Polin, Workers' Compensation: Special Mission Exception to Going-and-Coming Rule, 32 Am.Jur. Proof of Facts 2d 199, 202 (1982) ("[A]n employee traveling to or returning from a special mission is acting in the course of employment.").
We also find that McLin's accident sustained on his journey home "arose out of" his employment. An accident arises out of employment if the employee was engaged about his employer's business and when the conditions of obligations of the employment cause the employee in the course of employment to be at the place of the accident at the time the accident occurred. Guillory v. Interstate Gas Station, 94-1767 (La.3/30/95), 653 So.2d 1152; Kern v. Southport Mill, 174 La. 432, 141 So. 19 (La. 1932). In this case, it is without question that the safety meeting directly benefitted McLin's employer. Furthermore, as mentioned above, travel to and from the after-hours meeting was essential. See also 1 Arthur Larson, Larson's Workmen's Compensation Law § 7.00, at
However, our finding does not dispose of this matter. While the hearing officer recognized that McLin's attendance at the safety meeting constituted a "mission," she found persuasive the fact that, after McLin turned onto I-10 from Highland Road, he was traveling down his usual path home from work. The hearing officer thus denied McLin's claim for workers' compensation benefits under the general going-and-coming rule. On appeal, the First Circuit affirmed, agreeing that McLin's employer mandated mission had already been completed before his accident occurred. Therefore, the narrow issue to be decided is whether the fact that McLin's journey home from the safety meeting overlapped with his daily route from the BASF plant prevents the application of the special mission exception. We find that it does not.
We hold that if an employee is found to be on a special mission, he will be considered to be within the course of his employment from "portal-to-portal," or in other words, from his home to the location of the mission, or alternatively, from the location of the mission to his home. Larson & Larson, supra, § 14.05[1]-14.05[2] (reflecting that the effect of the special mission rule is to confer "portal-to-portal" coverage on the employee). We can find no support for the proposition that, because an employee happens to travel along his usual route while returning home from a special mission, the employee ceases to be protected under the exception. On the contrary, as recognized by the Oklahoma Supreme Court, "once it is determined that the employee is doing the employer's work, e.g., is on a special mission, it does not avail the employer to say the risks of injury to the employee are no greater than the risks to the general public." Stroud Municipal Hosp. v. Mooney, 933 P.2d 872 (Okla.1996). The reasoning for this rule has been explained by one court as follows:
Camburn v. Northwest School District, 459 Mich. 471, 592 N.W.2d 46 (1999) (emphasis added). See also Pribyl v. Standard Electric Co., 246 Iowa 333, 67 N.W.2d 438 (1954) ("In [special mission] cases it is clear the entire trip would be his master's business and by all authorities would be held to be in the course of the employment.").
For this reason, courts interpreting this very same issue, i.e., whether the special mission exception ceases to apply when an employee travels home along his usual route, hold that the employee remains within the course of employment. For example, in Neacosia v. New York Power Authority, 85 N.Y.2d 471, 626 N.Y.S.2d 44, 649 N.E.2d 1188 (1995), the employee, a security guard, stopped to deliver a load of his uniforms to a dry cleaner after his shift ended. The cleaner was one of several recommended by his employer as part of an arrangement by which it provided its guards with uniforms, and required that the uniforms be kept clean and presentable. After leaving the dry cleaner, the employee headed along his usual route and
Id. at 1193 (citation omitted). See also Fleming v. Morgan Local School Board, CA-97-13, 1999 WL 4026, 1998 Ohio App. LEXIS 6528 (Ohio Ct.App. Nov. 25, 1998) (employee injured in an automobile accident while traveling along usual route home after purchasing supplies held to be within the course of employment).
Lastly, although we find that McLin is entitled to workers' compensation benefits for his injuries, we deny his claim for penalties and attorney fees for the defendants' refusal to pay those benefits. The purpose of imposition of penalties and attorney fees is to discourage indifference and undesirable conduct by employers and insurers. Williams v. Rush Masonry, Inc., 98-2271 (La.6/29/99), 737 So.2d 41. The crucial inquiry is whether the employer had an articulable and objective reason to deny benefits at the time it took action. Authement v. Shappert Eng'g, 02-1632 (La.2/25/03), 840 So.2d 1181. Because this case marks the first opportunity for this Court to address the special mission exception, especially its parameters, we find that McLin's employer presented a defensible argument for its denial of benefits.
DECREE
For the above and foregoing reasons, the judgment of the hearing officer and the court of appeal is reversed and the case is remanded to the hearing officer for an award of workers' compensation benefits.
REVERSED AND REMANDED.
VICTORY, J., dissents and assigns reasons.
WEIMER, J., dissents for the reasons assigned by VICTORY, J.
VICTORY, J., dissenting.
I cannot agree with the majority's broad "portal to portal" rule for special mission cases. This case is a prime example of why such a rule is arbitrary. After attending the safety meeting at his employer's Baton Rouge campus, the plaintiff resumed his ordinary route home when he reached I-10 and Highland Road. According to his testimony, plaintiff then took an alternate route home—and was exposed to less risk from traffic—because the traffic flow was lighter. It was while traveling on this alternate route that plaintiff was involved in the accident, well after his "special mission" ended. Thus, the general "going and coming" rule applies because this off-the-job, on-the-way-home automobile accident, in the plaintiff's personal auto, well after the safety meeting ended, did not arise out of or in the course of his employment. I would affirm the rulings of the hearing officer and the court of appeal.
Weimer, J., dissents for the reasons assigned by Victory, J.
FootNotes
See Yates v. Naylor Indus. Services, 569 So.2d 616 (La.App. 2 Cir.1990), writ denied, 572 So.2d 92 (La.1991) (citing Michaleski v. Western Preferred Casualty Company, 472 So.2d 18, 20 (La.1985)); Hughes v. Gearhart Industries, Inc., 552 So.2d 717, 719 (La.App. 1 Cir.1989), writ denied, 556 So.2d 1280 (La.1990); Justice v. Sylvester, 499 So.2d 590, 592-93 (La. App. 5 Cir.1986), writ denied, 503 So.2d 491 (La.1987); Smith v. A.I.U. Insurance Company, 457 So.2d 868, 869 (La.App. 3 Cir.1984).
Id. at 33. In the end, the First Circuit found that, regardless of where he was heading, his journey "was bringing him closer to the completion of his mission, and therefore, coincided with a business purpose." Johnson, 224 So.2d at 33. The court thus held that decedent had been acting in the course of his employment when he met his death. While we agree with the result in Johnson, we nevertheless find that an analysis of the case is not necessary for a resolution of the instant matter.
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