Background
Bernstein, J.
In May, 1999, the plaintiff-appellant was involved in an automobile accident as a passenger in a vehicle operated by Ramon Ramos and insured by the defendant Commerce Insurance Company. After receiving treatment for neck and cervical sprain, and dental damage, plaintiff sought payment from defendant pursuant to G.L.c. 90, §34M. The defendant withheld payment beyond thirty days while it investigated the claim. During that time...
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