Presiding Justice CAHILL delivered the opinion of the court:
In 1997 the General Assembly created a public pension division (the Division) within the Department of Insurance (the Department) (40 ILCS 5/1A-101 et seq. (West 1998)). Among the obligations imposed upon the Division was a duty to automate its operations, services and communications "to the fullest practical extent." 40 ILCS 5/1A-107 (West 1998). Included was the duty to provide electronic exchange...
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