COLINS, Judge.
Heath Goldstein, proceeding pro se, petitions for review of a determination letter of the Insurance Department stating that USAA Property & Casualty Division (USAA or insurer) made a reasonable decision to no longer to accept installment payments from Goldstein and that it had no authority to regulate the insurer's payment policy decision, as long as the insurer consistently applies its policy.
In June or July 1999, Goldstein filed a "formal...
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