SHORTESS, J.
On September 23, 1996, Greshlyn Jones (plaintiff) was walking in the atrium of Blue Cross/Blue Shield of Louisiana (defendant) where she was employed as a claims control clerk. Plaintiff fell backwards while walking, hitting her back and head on the floor. She alleges that she injured her back and experienced neurological problems including severe vision problems, and that due to these injuries, she was unable to return to work. Defendant paid plaintiff...
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