BECK, J.
The plaintiff, Ronnie Green, suffered from a condition called apertognathia — a separation of the upper and lower jaws that makes biting and chewing difficult and painful. After several years of appointments with specialists to diagnose the problem and recommend appropriate treatment, Green had corrective surgery to realign her jaws in Fort Worth, Texas, in June, 1992. Her medical insurer, Blue Cross and Blue Shield of Massachusetts, Inc. (BCBS), paid...
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