COPE, Judge.
Ileana Almazan appeals the determination that she is ineligible for benefits under the Florida Training Investment Program ("TIP") set forth in section 443.231, Florida Statutes (1997). We reverse.
Almazan was employed as a receptionist at Mishy Sportswear, Inc. In that position, Almazan opened the mail, operated the telephone switchboard, greeted customers, and made copies. When she was laid off in 1997, Almazan sought unemployment benefits....
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