HUDOCK, Judge:
On June 29, 1994, Richard and Shirley Shadduck (Owners) entered into a building contract with Christopher J. Kaclik, Inc. (Builder) for the construction of a residence in Fox Chapel, Pennsylvania. Included in the contract was a provision which mandated that the parties submit all disputes and grievances arising out of the contract to the American Arbitration Association for final, binding arbitration.
On January 31, 1997, Owners initiated the...
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