KASS, J.
An injured employee's lawyer did the following to recover an underpayment of $65.56 in his client's disability benefits under G.L.c. 152, § 34, as appearing in St. 1985, c. 572, § 42: 1) he filed a claim for the unpaid benefits on a form available from the Department of Industrial Accidents (DIA); 2) he assigned a man in his office, who was not a member of the bar (we shall refer to him as a lay advocate), to discuss with the insurer the basis of...
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