BRUNETTI, Circuit Judge:
Appellants were British Airways passengers returning from Seattle to Madagascar, with a connecting flight on Air Mauritius from Nairobi to Antananarivo. Days before the flight in September 1989, their agent (i.e., the relative whom they had been visiting in Seattle) called British Airways ("BA") to reconfirm the booking. BA, which had itself issued the tickets, reconfirmed appellants' reservations, but neglected to inform them that the Air...
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