KASS, J.
Ralph Aiello is the proprietor of Electronic Security Systems (ESS), which installs, maintains, and monitors alarm systems on Martha's Vineyard, largely, although not exclusively, in residences. If the devices installed by ESS detect an intruder, a fire, or a medical emergency, they trigger a signal to an ESS monitoring station located in Hyannis. An operator at the monitoring station then telephones the alarm by category (i.e., whether fire, intrusion, or...
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