OPINION
GILBERTO HINOJOSA, Justice.
This case involves a suit by an insurance agency against an insurer for the alleged mishandling of a claim. Shelton Insurance Agency and John M. Roberts (collectively Shelton Agency) sued St. Paul Mercury Insurance Company, alleging violations of the DTPA, art. 21.21 of the Texas Insurance uoae, Dreacn oi contract, ana Dreacn of the duty of good faith and fair dealing. Shelton Agency asserted St. Paul acted in bad faith...
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