COOKS, Judge.
This action was initiated by Verna Faye O'Quin in the small claims division of the Alexandria City Court to recover the cost of removing and replacing floor tiles sold and installed by Kinder Paint Company, Inc. (hereinafter Kinder). Mrs. O'Quin alleged she contacted Kinder, verbally and in writing, regarding the condition of the Kentile floor installed in the kitchen/dinette area of her new home. She complained that the adhesive used to affix the tiles...
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