HAYS, Justice.
Vernon and Norma Mae Harrelson, appellees, reside in Washington County and have received electrical service from Ozarks Electric Cooperative Corporation, appellant, since 1973. In February, 1988 Ozarks's computer indicated significant change in the Harrelsons' electrical usage and in May the appellant tested their meter and discovered it was defective. The appellant reviewed the Harrelsons' usage pattern and determined that no kilowatt hours had been...
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