NOLAN, J.
The questions before us arise out of litigation related to the installation of urea-formaldehyde foamed-in-place insulation (UFFI) into a number of homes in the Cape Cod area during the years 1977 through 1979. The plaintiffs sought class certification of their action, pursuant to Mass. R. Civ. P. 23, 365 Mass. 767 (1974), and G.L.c. 93A, § 9 (2). A judge of the Superior Court refused to certify the suit as a class action. We granted direct appellate...
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