In April 1981, plaintiffs purchased tickets from a travel agent in the United States for a 14-day Mediterranean cruise on defendant's ship, the S.S. Navarino, departing from Venice on August 1. Clause 13 of the "General Conditions" of the ticket provided, in four-point type, that, inter alia, "[s]uit to recover on any claim shall not be maintainable unless commenced and process served...
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