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RICHEY v. AMERICAN AUTOMOBILE ASSOCIATION, INC.

380 Mass. 835 (1980)

406 N.E.2d 675

ROBERT RICHEY vs. AMERICAN AUTOMOBILE ASSOCIATION, INC., & another.

Supreme Judicial Court of Massachusetts, Suffolk.

June 6, 1980.

Attorney(s) appearing for the Case

Richard Cole for the plaintiff.

Dennis A. Lalli for the defendants.

Present: HENNESSEY, C.J., BRAUCHER, KAPLAN, WILKINS, & ABRAMS, JJ.

KAPLAN, J.

In Agis v. Howard Johnson Co., 371 Mass. 140 (1976), we accepted as part of the tort law of the Commonwealth a rule of liability for outrageous conduct causing severe emotional distress, even though without manifestation of bodily harm.2 We said at the time that "the door to recovery should be opened but narrowly and with due caution...

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