Plaintiff's excuse for its delay in replying to defendant's counterclaim, i.e., law office failure, is reasonable, in view of the shortness of the delay and the absence of evidence of willfulness or of prejudice to defendant (see e.g. Hertz Vehs., LLC v Mollo, 171 A.D.3d 651 [1st Dept 2019]; Newyear v Beth Abraham Nursing Home,
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