Respondents claim that they bought a fraudulent investment product (ETS phones) on the advice of petitioner's registered representatives operating out of a New York office, and seek to arbitrate petitioner's responsibility for their losses before the National Association of Securities Dealers (NASD). Rule 10301 (a) of the NASD Procedural Rules provides for arbitration of any disputes "between a customer and a member and/or associated person arising in connection with the...
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