Respondent's determination that the reduction in the availability of the building laundry room from 24 to 15 hours per day constituted a reduction in service had a rational basis in the record. The credited testimony of the tenants established that the reduction in hours had a significant adverse impact on the tenants' ability to enjoy the laundry service. The question of what constitutes a required service and whether such service was being maintained was a factual issue...
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