LYONS, Justice.
Cook's Pest Control, Inc. ("Cook's"), is a defendant in an action pending in the Mobile Circuit Court. It appeals from an order denying its motion to compel arbitration of the plaintiffs' claims. We affirm.
I. Facts and Background
Earnestine Allen was a patient in the Intensive Care Unit at Knollwood Park Hospital ("Knollwood") in September 1999. She claims that while she was there she was bitten more than 300 times by fire...
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