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STILL v. COMMISSIONER OF THE DEPARTMENT OF EMPLOYMENT AND TRAINING

423 Mass. 805 (1996)

ANNIE K. STILL v. COMMISSIONER OF THE DEPARTMENT OF EMPLOYMENT AND TRAINING.

Supreme Judicial Court of Massachusetts, Hampden.

November 20, 1996.

Attorney(s) appearing for the Case

Macy Lee, Assistant Attorney General, for the defendant.

Peter R. Benjamin for the plaintiff.

Cynthia L. Amara & Stephen S. Ostrach for Associated Industries of Massachusetts & another, amici curiae, submitted a brief.

Donald J. Siegel, Allan G. Rodgers, & Monica Halas for the Massachusetts AFL-CIO & others, amici curiae, submitted a brief.

Present: WILKINS, C.J., ABRAMS, GREANEY, & FRIED, JJ.

GREANEY, J.

The plaintiff, Annie K. Still, was employed as a senior nurse's aide at a nursing home. On January 12, 1993, she was discharged by her employer for swearing at a patient, in violation of the employer's patient care policies and rules for employee conduct. Still filed a claim for unemployment benefits with the Department of Employment and Training (department), and a department claims service representative determined that she was disqualified from receiving...

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